Discover How DSSI Optimized Procurement for Mission Health Communities...

Mission Health Communities is a privately held senior living provider founded in 2006 with 54 communities across twelve states. Like many other healthcare providers, Mission faced challenges with purchasing and turned to DSSI in 2013.

Simplifying the Procurement Process

DSSI Procurement Services provides procurement consulting and management services to healthcare organizations. DSPS Consultants leverage cutting-edge artificial intelligence, coupled with 30+ years of healthcare experience to deliver double-digit spend management savings to healthcare providers.

When Mission Health Communities joined DSSI they had more than 1,000,000 different supply items in their system – many of which were duplicative, not under contract, and GL coded incorrectly. The team needed specialized attention to get a handle on their procurement operations. The DSPS team was able to go through each item individually and assess its value for the organization to make the order guide more manageable.

But the partnership didn’t end there. Quarterly reports detailing spend and savings, ready access to the DSSI team, and close ties to DSSI’s network of over 400 suppliers saved money and eased the procurement burden at the communities as well as corporate.

The strength of partnerships

DSSI Procurement Services works with more than 400 manufacturers and suppliers, including national names like Medline, Sysco and Staples. DSPS consultants also actively find solutions to ensure providers have reliable streams of high-quality products at advantageous prices.

These relationships have continued to pay off at Mission. When COVID-19 arose, their Procurement Services consultant was the first person to raise the flag, alerting them that their supply chain was going to be interrupted, specifically with N95 and surgical masks. Thanks to DSSI Procurement Services’ supplier relationships, Mission has maintained its stock of critical items, including PPE, despite supply chain issues while buffering inflation.

Personal relationships are at the center of the value Procurement Services delivers to providers like Mission. By understanding the needs of the corporate office and their communities, the DSPS team doesn’t just react to providers’ needs but anticipates them. Beyond that, the team is on alert for new challenges and opportunities that lie ahead.

“We have a great relationship with DSSI, they are awesome partners.

-Tina Thomas, Senior Vice-President of Operations for Mission Health Communities

 What kind of savings can DSSI provide?

Most providers see triple-digit procurement savings. Last year, DSPS delivered more than $25 million in savings to 80 providers. Representatives from Mission estimate that DSSI Procurement Services has saved Mission Health Communities about $1 million on an annualized basis.

Automated contract compliance accounts for a big piece of those savings. A business might negotiate discounts and rebates and write them into a contract, but that doesn’t mean those contract terms will be met on every invoice. All it takes is a clerk or two not knowing that a discount rose from 3% to 3.25% in the third quarter. DSPS consultants ensure contract terms are met as expected.

What can DSSI Procurement Services do for you?

DSPS procurement experts work across categories, from food and medical supplies to MRO and office supplies. The team can comprehensively manage procurement needs or help supplement internal teams. Healthcare procurement has often been considered a cost center. However, with DSSI Procurement Services, procurement becomes a strategic advantage.